KLM offers customers tours and activities
From Skip-the-Line tickets to the Eiffel Tower, shark diving in Cape Town, or panoramic views from New York’s Empire State Building. From today, KLM Royal Dutch Airlines is offering its customers around the world the opportunity to book GetYourGuide tours and activities through KLM using Messenger, KLM.com, the KLM app, or the portal on board KLM flights.
KLM’s new partnership with GetYourGuide – the leading online booking platform for tours and activities – means KLM customers can now book over 30,000 tours and activities at more than 2,500 destinations around the globe, directly through KLM’s platforms. Reservations can be made as soon as customers have booked a flight or checked in, during their flight, or at any other moment that suits them. Most GetYourGuide tours and activities can be booked at less than 24 hours’ notice and offer paperless tickets. A simple QR code scan provides admission. GetYourGuide keeps mobile users on schedule with push notifications for their upcoming tours and activities. The new service will become available through various KLM channels over the coming days and weeks.
KLM wants to be where its customers are, and offers customers the opportunity to book a range of supplementary products and services throughout their journey. This new partnership reflects both companies’ commitment to keeping pace with their customers’ expectations for flexible, digital travel planning. “By offering GetYourGuide tours and activities alongside other supplementary products, such as cars and hotels, we make it possible for our customers to arrange their entire journey through the KLM platform of their choice. Customers can do this weeks ahead of a trip, or even during the flight. We have found the right partner in GetYourGuide, as they offer the most complete range of tours and activities. There’s something to suit everyone in a digitally savvy way that matches KLM’s own innovative touchpoints”, Pieter Groeneveld, Senior Vice President Digital Air France – KLM